Personalized Greetings




 
TeleCenter provides you with the ability to personalize the greetings that are to be played to your callers as they interact with your TeleCenter system.
 
The following two types of greetings can be set up for each individual Main Greeting and/or Extension type:
  • Standard Greeting – Plays whenever the caller is sent into your main number or extension 
  • Unavailable Greeting – Plays whenever the Call Forwarding Option can not connect to you. Such as when you reject the call, when you are already on the phone and TeleCenter can not connect or when you have the Do Not Disturb feature turned on.

In addition the following type of greeting can be set up for your Main Greeting:

Personalized Greeting Options help your callers feel more like they are receiving your personal attention rather than feeling like they are stuck in an endless automated system.


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Calling Features
• Call Forwarding
• Call Transfer
• Call Return

Answering Features
• Call Announcement
• Call Screening
• Call Block
• Do Not Disturb
• After-hours Greeting
  Day & Night Mode

Virtual PBX 800
• Voicemail
• Virtual PBX
• Custom On-Hold Music
• Personalized Greetings

Extensions
• Multiple Mailbox Ext.
• Greeting Only Ext.
• Question & Answer Ext.

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Advanced Tools
• Ad Tracker
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• Dial By Name Directory

Online Access
• E-mail Delivery of Voicemail
• Telephone/SMS Notification
• Online Account Management
• Detailed Call Reports
• Online Message Access

More FREE Features
• Outbound Call Blast
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• Virtual Calling Card
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